1. Purpose
This policy outlines the procedures and responsibilities for managing critical incidents and crisis situations at Tzu Chi International College of Traditional Chinese Medicine (TCICTCM). The aim is to protect the safety, health, and well-being of students, staff, faculty, and visitors, and to ensure a timely, coordinated response during emergencies.
2. Scope
This policy applies to all students, staff, faculty, and visitors on TCICTCM premises, as well as at all institution-sponsored off-campus activities and events.
3. Definitions
A “critical incident” is any
sudden, unexpected or traumatic event that poses a serious risk to the health,
safety or well-being of individuals or the institution, including but not
limited to:
– Medical emergencies
– Natural disasters (e.g., earthquake, fire, flood)
– Acts of violence or threats to personal safety
– Chemical or biological hazards
– Campus lockdown or evacuation events
4. Roles and Responsibilities
– **Crisis Response Coordinator**: Oversees
response protocols and communication during an incident. Coordinator: Kevin
Chang, Phone(236)869-0168 , Email: kevin@tcmcollege.com
– **All Staff**: Must be familiar with emergency procedures and act according
to instructions.
– **Students**: Must comply with emergency instructions and notify staff if
witnessing a threat or injury.
– **Security and First Aid Team**: Provide immediate response, first aid, and
initiate emergency contacts.
5. Emergency Procedures
– **Medical Emergencies**: Call 911
and alert front desk. First aid administered until help arrives.
– **Fire or Natural Disaster**: Evacuate building via posted emergency exits.
Assemble at designated meeting points.
– **Violent Threat or Intruder**: Lockdown procedures initiated. Notify police
immediately.
– **Hazardous Materials**: Area evacuated and reported to facilities and
emergency services.
In all cases, the Crisis Response Coordinator must be informed immediately.
6. Communication Protocol
The coordinator or designate will:
– Issue alerts through phone, email, and/or PA systems
– Communicate with emergency responders
– Inform families or next of kin if needed
– Submit incident reports to the Principal within 24 hours
7. Post-Incident Support
After an incident:
– Students and staff may access counselling services or community mental health
support
– A review will be conducted to evaluate response effectiveness and revise
procedures if needed
– Affected persons will be followed up with regarding recovery needs
8. Policy Review
This policy will be reviewed annually or after any critical incident to ensure effectiveness and alignment with best practices in crisis management.